A dialogue motivated by an ibstpi research project Presidential Workshop and Panel Session
at the
International Convention
of the
Association for Educational Communications and Technology (AECT)Orlando, Florida, October 18-22, 2005
A good student is one who learns to think with his own head.
Aldo Ciccolini, Italian-born French pianist in an interview with Radio France on August 16, 2005
On October 21, 2005 ten people gathered together at the Coronado Springs Resort in Orlando, Florida, to hold a six-hour workshop, asking themselves and each other questions about what should be expected of today's learners as regards their competencies, attitudes and general disposition. The results of the workshop session informed a two-hour Presidential Panel Session the following day. The panel session was open to all attendees of the 2005 International Convention of the Association for Educational Communications and Technology. The initiative to organize this event came in the wake of an ongoing research project of the International Board of Standards for Training, Performance and Instruction (ibstpi) to identify and validate online learner competencies.
This Web page served the above group of ten in their preparation for the workshop and the panel session. It continues to serve them, and others who joined them, in following through on the initial dialogue. It is also open to interested researchers, students and educators in general. The group is currently working on bringing the results of their dialogue out in print. After the intended publication will have become available, this Web page will have become a companion Web-based document for the print volume.
Correspondence regarding this Web page should be addressed to jvisser@learndev.org.
- Description of the Presidential Panel Session
- Details about date, time and venue of the Presidential Panel Session
- Participanting members in workshop and panel
- Questions formulated by participanting members
- Reflective statements by participanting members
- Audio files of the panel session
Description of the Presidential Panel Session:
The session was inspired by a research project currently undertaken by the International Board of Standards for Training, Performance and Instruction (ibstpi), which aims at identifying and validating the competencies that allow today's learners to be successful. Ibstpi has for more than twenty years been involved in setting the standards for such fields as instructional design; the management of training; and instruction. Recently it turned its attention to an often forgotten actor in the learning environment: the learner, particularly the online learner. Trying to identify and validate learner competencies, though, is like aiming at a moving target. Today's learners find themselves in a learning landscape that is constantly and dramatically changing in terms of the modalities through which people learn; the purposes for which they learn; and the context, including temporal and spatial frames of reference, in which learning acquires its meaning. Learners are required to look at themselves as lifelong learners, putting greatly increased emphasis on learner self-efficacy, both individually and socially. It thus makes sense to ask ourselves deep questions about the learners, what to expect of them and how their roles and essential competencies should be defined.
- The above concern inspired an extensive dialogue among ten eminent scholars, researchers, educators, and students. They included John Bransford (How people learn); Michael Beaudoin (Is the 'invisible' online student learning or lurking?) and Jeroen van Merriënboer (Training complex cognitive skills) in addition to Deb LaPointe and Yusra Laila Visser, prominent young faculty teaching at the University of New Mexico and Wayne State University, respectively; Diana Stirling and Christina Rogoza, two students who entered this dialogue with a mature high level of conscious appreciation and analysis of their own learning effort; and Michael Spector, Ileana de la Teja and Jan Visser, distinguished researchers involved in the aforementioned ibstpi research project and affiliated, respectively, with the Florida State University, the Télé-université Québec, and the Learning Development Institute. The group collaborated for several months online (as reflected on this Web page), then met during a six-hour intensive workshop, and subsequently expanded their dialogue during a two-hour panel session with some 40+ colleagues during the Annual Convention of the Association for Educational Communications and Technology, held in Orlando, Florida, from October 18 to 22, 2005. The entire process was facilitated by Jan Visser.
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The Presidential Panel Session on Learners in a Changing Learning Landscape at the 2005 AECT Convention
Details about date, time and venue of the Presidential Panel Session
October 22, 2005 | 9:30 - 11:30 AM | Durango 1 (Coronado Springs Resort, Orlando, Florida)
Participanting members in workshop and panel
- Jan Visser, Learning Development Institute (organizer and chair)
- John Bransford, University of Washington
- Michael Beaudoin, University of New England
- Jeroen van Merriënboer, Netherlands Open University
- Deb LaPointe, University of New Mexico
- Yusra Laila Visser, Wayne State University
- Christina Rogoza, Nova Southeastern University
- Diana Stirling, independent
- Ileana de la Teja, Télé-université, Québec
Michael Spector, Florida State University
Questions formulated by participanting members
As a first step in developing the dialogue, all ten participants were asked to share with their colleagues initial questions that could serve as a source of inspiration not only for their own contribution to the dialogue but that could equally inspire their colleagues. They were also asked to provide a brief rationale for their questions. Below is the tabulated result of this initial exercise, presenting the questions in the order in which they came in.
# Author Question
- Underlying thoughts
01 Jan Visser Is the online learner a distinct subspecies among the wider species of learners in general?
- 1) While there are probably distinct elements that describe the online learner and that suggest that online learners must possess specific competencies not required of other learners, I have the suspicion that the more relevant changes faced by learners in general (whether online, face-to-face, or in blended situations) are more profound. Thus, too strong a focus on the online learners may lead attention away from aspects more deserving of our consideration.
- 2) Hubert L. Dreyfus argues in On the Internet (London and New York: Routledge, 2001) that learning by means of instruction develops according to seven stages, which he designates using the following descriptors: Novice; Advanced Beginner; Competence; Proficiency; Expertise; Mastery; and Practical Wisdom. He reasons that only the first three stages can adequately develop in the distance education mode. According to Dreyfus, reaching proficiency and expertise require emotional, involved, embodied human beings (p. 48), something that he fears the online environment is incapable of accommodating. Moreover, apprenticeship, which is necessary for the last two stages, calls for the physical presence of experts of flesh and blood.
- Would we, by focusing on the online learner, be neglecting important stages in the development of learning?
02 Jan Visser What are the key changes that we notice in todays learning landscape and how can they be put into hierarchical order in terms of the importance of challenges posed to the learner?
- These are actually two questions. They are both related to the previous question. The fact that, in addition to the various spaces in which people traditionally used to learn, there is now also an online spatial dimension to them or, in some cases, a totally autonomous online space, calls on us to consider if this is a relevant and important dimension (i.e. the previous question) and what other changes might have taken place. Where in the hierarchy of important challenges that face the learner sits the world of online processes? Is it an undivided world or should it be broken down into distinct aspects? How do the other changes we notice fit into the picture?
03 Jan Visser What does learning actually mean?
- This may be a question that we should all ask ourselves upfront, before answering any other question. Most people, when writing about learning, dont care to include somewhere the phrase and by learning I mean . The way we answer the question has to do with our view of what it means to be human. After all, we are talking here about human learning, as distinct from animal learning and machine learning (recognizing, though, that some aspects of human learning can also be engaged in by animals and machines. Depending on what aspect of learning we focus, we may arrive at entirely different answers when trying to identify the competencies of the learner.
04 Diana Stirling
- How does the design of the online software environment communicate expectations to learners? What gets communicated?
- Basic software design decisions may have a profound effect on the online learning environment, and thus, on the online learning experience. The flexibility of the environment in terms of learner input not just in discussion areas, but also with regard to the larger parameters of how the virtual space is organized communicates underlying expectations of learner roles. Is it worthwhile to articulate these expectations prior to designing the software? Are the instructors, curriculum designers & software engineers all engaged in virtual environmental design? Are the issues of learner expectations in these environments being considered with respect to design features?
05 Diana Stirling
- How does instructor use of online learning tools (e.g. software environment & its contents, email, etc.) communicate expectations to learners? What gets communicated?
- These questions have arisen as a result of my experiences in a summer school term in which I had two virtual classes. Both classes used the identical virtual environment, but in very different ways. One instructor was actively engaged in the online environment from the outset, inviting discussion by asking questions, participating in (but not dominating) discussion forums, etc., answering email queries promptly, even letting students know in advance if he was going to be out of town and thus unavailable. The other instructor was aloof, neither initiated nor invited discussion except in a very limited way, etc. These different experiences in the online environment seem to correlate with different kinds of in-person classroom experiences the difference between an approach that encourages learner participation through discussion and interaction, and one that is dominated by instructor lectures. So, this question is related to Jan's first question about the roles and expectations of learners in general.
06 Diana Stirling
- What do learners themselves expect in online environments? What role can/do those expectations play in the overall online learning experience?
- It might be instructive to consider what learners themselves expect in online environments. Why do students enroll in such courses? Are their expectations typically being met? Should they be? Should the expectations of learners be considered when designing and planning curriculum for such environments? Do the expectations of learners affect learner outcomes in terms of academic growth and personal satisfaction?
07 Mike Spector
- What makes a good/successful online course good/successful? Given an answer to that question, what role do the knowledge, skills and attitudes of online learners play in success? Which knowledge, skills, and attitudes are particularly critical to success of individual learners and the overall course?
- In "Choruses From the Rock," T. S. Eliot says that "the good man is the builder if he builds what is good." One could likewise say that the good [online] course is good if the outcomes are good. It also seems likely that good course experiences often result when there is a critical mass of learners with certain knowledge, skills and attitudes, with positive attitudes being perhaps the most important factor. Wanting to know and believing that one can learn relevant things if some effort is expended appear critical to success.
08 Mike Spector
- What might be different in answering what makes a good course good with regard to face-to-face and online courses?
- Online courses are often held to different standards than face-to-face courses. Courses taught in different settings and formats might well have different standards appropriate to certain aspects of the course. For example, accessibility in face-to-face courses might involve things like parking and ramps for wheelchairs whereas in online courses accessibility might involve things like Internet connections and screen readers for the vision impaired. However, when one considers learning outcomes or improvements in performance and understanding, such differences in standards are difficult to defend, although many expect more in terms of improved learning from an online course than a face-to-face course. That may not be a reasonable expectation.
09 Mike Spector
- Many people have claimed that face-to-face classroom groups have identifiable personalities and further that these might affect which instructional strategies and activities are likely to be successful. Is this also true with regard to online courses?
- One of the most difficult to master skills for instructors are facilitation skills. There is much variability in facilitating discussions due to class size, subject area, expected learner outcomes, learner prerequisites, and so on. Many teachers say that they also have to make adjustments in face-to-face settings due to the overall classroom dynamics and the behavior of certain individuals (e.g., those who tend to speak out on every topic as well as those who avoid speaking at all costs). This may well be true in online settings with different groups having quite different dynamics.
10 Jeroen van Merriënboer
- Shouldn't researchers in the field of instruction abandon the term on-line learning?
- With the upsurge of new Internet technologies the term "on-line learning" is becoming an increasingly broad container concept. It refers to studying text from the computer screen, to answering ready-made questions, to observing video clips and animations, to being active in asynchronous and synchronous discussion groups, to having Skype telephone conversations, to being engaged in highly interactive games and simulations, to being active in virtual and augmented realities, and to many more types of learning. Very different-cognitive and social-learning processes are involved with these different types of learning. From a research perspective, the term on-line learning seems to be useless because it does not help to generate valuable research questions.
11 Jeroen van Merriënboer
- Can on-line environments help to learn complex skills? If so, how?
- Recent theories for teaching complex skills focus on authentic learning tasks that are based on real-life tasks as the driving force for learning (see Merrill, M. D. [2002]. First principles of instruction. Education Technology Research and Development, 50[3], 43-59.). The general assumption is that such authentic tasks help learners to integrate the knowledge, skills, and attitudes necessary for effective task performance; give them the opportunity to learn to coordinate constituent skills that make up complex task performance, and eventually enable them to transfer what is learned to their daily life or work settings. It is often difficult or even impossible to implement authentic learning tasks in on-line learning environments. The main reason to try it anyway has to do with efficiency reasons (costs) - not with the effectiveness of the instruction.
12 Jeroen van Merriënboer
- Do new requirements to on-line learners merely reflect the weaknesses of on-line learning environments?
- A common claim is that on-line learning environments pose new requirements to learners. This may be true, but are these new requirements really the result of a "changing learning landscape" or simply the result of weaknesses of many on-line environments? Must on-line learners not be more independent than traditional learners because most on-line learning environments lack social cohesion? Must on-line learners not be more self-regulated than traditional learners because on-line learning environments often provide insufficient guidance? Must on-line learners not be more motivated than traditional learners because on-line learning environments often lack motivational features?
13 Deb LaPointe
- Can assumptions about self, authority, and knowledge develop so that online learners come to see and know themselves as knowledge constructors? Do online learners learn to examine their underlying assumptions, reflect on alternative possibilities, and reframe their worldviews?
- Higher education serves many societal aims. One aim is to help learners construct knowledge and apply that knowledge to solve problems in various contexts. To meet that aim, instructors help learners recognize that knowledge is fluid, always being built upon, and advanced through the efforts of many, including the efforts of the learners. Additionally, learners must recognize that complex problems are often solved with a set of skills that include working with incomplete information, adapting to changing conditions, managing complexity, and thinking beyond limiting paradigms in order to create and share knowledge. Higher education helps learners realize and gain confidence in their roles as problem solvers and contributors engaged in the construction and advancement of knowledge.
- These aims may be regularly pursued and attained in the traditional, face-to-face classroom. What is less certain is whether this aim of higher education can be attained in the online environment.
14 Deb LaPointe
- Are we ready to facilitate learning for gamers, learners from diverse cultures, and learners recently returned from Iraq and Afghanistan? Can WE quickly evolve and change to meet their learning needs? How do we do that?
- Are we ready to facilitate learning for gamers, learners from diverse cultures, and learners recently returned from Iraq and Afghanistan? Can WE quickly evolve and change to meet their learning needs? How do we do that?
15 Deb LaPointe
- Are we preparing learners for creative global collaboration? Are we alerting learners to the fact that learners overseas are highly motivated and working in gifted communities? Do learners know that other countries are looking to them to create the next creative wave? Are we preparing learners to be creative collaborators?
- Technology and globalization are making it possible for individuals as well as countries and nations to work, collaborate, and compete globally. Jobs that can be outsourced and activities that can be digitized will be moved around the world. One of the strengths Americans can contribute to world collaboration is creativity. As T. L. Friedman mentions in The World is Flat (New York: Farrar, Straus and Giroux, 2005) individuals can and must ask, Where do I fit into the global competition and opportunities of the day, and how can I, on my own, collaborate with others globally?
16 Michael Beaudoin
- Should the online instructor be lenient in assessing the invisible learner's minimal participation in online dialogue if other course requirements are satisfactorily met?
- Questions 16, 17, and 18 are all related, directly or indirectly, to the phenomenon of the so-called "invisible" online learner, i.e., the student who is typically less active in an online course, in the sense that s/he does not participate as frequently as others in online dialogue via postings.
- The rationale/motivation for posing these particular questions is that virtually (sorry for the pun here) every online course includes one or more such learners, and they can present a special challenge to the distance educator who wishes to honor differing learning styles while not compromising the course effectiveness. If we can understand what is going on with this learner behavior, then we might better adopt instructional approaches that appropriately accommodate the situation.
17 Michael Beaudoin
- Given that online course environments are generally enhanced by a community of scholars actively contributing to the course, especially via online discussions, can it be argued that the invisible learner's behavior is parasitic, in that s/he constantly takes from, but seldom contributes to, the course?
18 Michael Beaudoin
- Is there evidence indicating that invisible learners, despite their minimal engagement in online interaction with instructor and peers, actually do learn and perform on graded assignments as well as or even better than the more visibly active students?
19 John Bransford
- Whether taken online, face-to-face, or in a blended manner, we all probably agree that people need to become "lifelong learners". What are some aspects of lifelong learning that are especially important to make explicit?
- Many people seem to assume that lifelong learning simply involves the addition of new sets of skills and knowledge to their existing repetoire. But that's the easy part. True learning often involves the need to unlearn and"let go" of cherished assumptions and procedures; to tolerate ambiguity while figuring out new pathways, etc. To what extent do and can traditional and online learning environments support both of these dimensions of learning?
20 John Bransford
- Can online learning environments (including blended environments) provide learning opportunities that are more interesting and productive for learners than traditional environments?
- Often we start with traditional environments and talk about things lost in online environments (e.g. everyday face to face interactions). Perhaps online learning also allows many things to happen that are more difficult to pull off in traditional environments (record keeping that helps learners see how their thinking has changed over time, online assessments that branch people to different areas depending on their performances; opportunities to reach broader audiences for advice, etc). What, if any, are some advantages of online environments that can support learners in ways that are superior to our traditional approaches?
21 John Bransford
- Can online environments appeal to learners who are active problem posers, leaders and teachers, or must they be primarily "knowledge dispensing" environments.
- Many learning environments (face to face, online, blended) are primarily knowledge dispensing and/or skill building environments. A few support problem posing, leadership and learning by teaching. Assuming that the latter skills and abilities are important for the twenty first century, how can we build environments that appeal to people who are more inquiry and action oriented than "tell me what I need to know" oriented.
22
- John Bransford
- Can "online" learning open up new spaces for learning that are not currently being utilized?
- Time to learn is a limiting factor for all of us. Lots of learning goes on informally. Can technology help us utilize informal time to increase learning opportunities? A simple example involves opportunities to download audio files onto Ipods and similar devices and listen in the car, while jogging, etc. What kinds of learners like to take advantage of these extra opportunities?
23
- Ileana de la Teja
- What is the role of online learners in a multi-actor environment?
- The definition of learning I am using is: "A willful, intentional, active, conscious, constructive, and socially mediated practice that includes reciprocal intention/action/reflection activities." (Jonassen, D.H. Learning as Activity. Educational Technology, March-April 2002, p. 45.)
- As the learning paradigm shifts from expert-centered to learner-centered, the learner is asked to take on more responsibilities and tasks, that were usually assigned to other actors of the learning environment such as the instructor, designer, technician and manager. Serving in multiple roles is becoming common for online learners and challenges the notion of the learner as an undivided, distinct actor, leading us to question and re-think the roles of each actor. This question intent is to discuss the position of online learners in the context of reciprocal perception of interactions between stakeholders.
24
- Ileana de la Teja
- What makes a successful online learner?
- Although the importance of designing online learning environments based on a learner-centered approach has been emphasized by a number of studies, very little is known in terms of what makes some online learners more effective than others. Asking about successful online learners is to question our expectations from online learners as well as the kind of skills required for effective online learning.
25
- Ileana de la Teja
- Are online learners getting what they want/need?
- As online instructors/designers embrace the learner-centered approach, getting to know the learners' perspective becomes essential. Some studies have focused on the learners´ needs in terms of content, learning strategies and technology. However, I suspect that learners have individual and social concerns that are poorly known. What are those concerns and up to what extent is current online learning addressing those issues?
26
- Yusra L. Visser
- What is the effect of anonymity (presence or lack thereof) on the learner, learning, and performance?
- In the last two years, I have taught roughly equal numbers of learners through distance education and through classroom-based instruction. In my DL classes I have identified no less than 15 cases of plagiarism and cheating. No cases of plagiarism and cheating were detected in the classroom-based classes. I do not believe that DL promotes cheating or plagiarism. I do believe, however, that DL students are more affected by anonymity, and that anonymity affects different people in different ways. For some, the potential for anonymity causes them to seek out more social and intellectual contact. For others, anonymity encourages deeper reflection because pressure to keep up with the academic Joness is not as strong. And for some it appears to be the feature that allows them to feel less worried that an instructor can hang over their desks and peer into their eyes to detect that they have violated expectations for fair and ethical practice. What, then, is the effect of anonymity (not to be confused with isolation) on learning and learners, and how does this affect our understanding of educational practice in general?
27
- Yusra L. Visser
- Some suggest that distance learning can be a superior method of instruction for supporting the achievement of certain outcomes. What is the basis of this claim, and how can the claim be validated?
- It has been hypothesized that online/distance learning allows for a qualitatively different learning experience than classroom-based instruction, and that there are things that can be learned online in a more effective manner than in a classroom-based modality. Perhaps this hypothesis is a reaction to the pressure from continuous demands for parity of esteem when online and classroom-based instructional modalities are discussed. Regardless, the hypothesis seems to be gaining popularity. What is the basis for such a position? In the absence of empirical research findings to support this claim, what logically might be considered as examples of knowledge/skills/attitudes that are potentially better taught through distance modality? How would one go about determining whether the hypothesis of superiority of distance learning (or classroom based learning, for that matter) has merit, and if it does what the basis for such merit is?
28
- Yusra L. Visser
- How do we measure opportunity costs (from the learners vantage point) of different instructional modalities?
- This is perhaps a rather administrative and bureaucratic question, but I believe it is one that has significant relevance. In the United States, the practice of adding convenience fees to higher education distance learning courses is gaining momentum. It is not uncommon for universities to charge anywhere from $25 to $100 per credit hour for a distance learning course. These fees are added after the regular cost of tuition, and are thus 1) not covered by tuition waivers/scholarships, 2) not included in the advertised costs for education, and 3) also included for courses that are exclusively offered in online modality, and that are required in a students program of study. In other words, an undergraduate education major may expect to pay $500 for a course, but end up paying $800 for the course, since she is required to take the core course for graduation, and the college has decided to offer the course only in online format. Ethical issues with this practice abound. What is the basis for the increasingly popular position that online learning is 1) more convenient for the learner and 2) more expensive for the institution, and 3) cheaper for the learner, and therefore justifiably made more expensive? How does the position regarding convenience fees interact with opportunity costs for learners completing online degrees? What are the ramifications of these considerations for public universitys adherence to their missions?
29
- Yusra L. Visser
- What really is embodied learning, and how does it affect the effectiveness of instructional modalities?
- Dreyfus (see Visser, J., above) makes the interesting argument that there is a glass ceiling imposed by online learning in terms of the novice-expert continuum, based on the notion that online environments inhibit embodied learning. Distance education, of course, has a rich history and extensive scope, going far beyond the online modality. If Dreyfus argument holds merit, are blended instructional approaches (e.g. web-enabled courses, interactive radio instruction), less prone to such restrictions? Can we really argue that embodied learning is in the dominion of classroom-based instruction more than in the dominion of online learning, given the often paltry results for instruction and learning in the worlds poorly performing brick-and-mortar schools? Is embodiment in learning perhaps too quickly described as a state of being (i.e. physical) instead of a state of mind (i.e. experienced)?
30
- Christina Rogoza
- Does computer based collaborative learning rest on different epistemological assumptions and therefore, require the development of new pedagogies?
- Some classrooms today reflect a blend of cognitive and constructivist approaches to teaching and learning. Best practices in online learning suggest that good pedagogical strategies employed in the classroom setting should be duplicated as closely as possible in the online environment for the students to have an authentic experience. Although technology and learning management systems have allowed learners to engage in online discussion and collaborative activities, the online space essentially remains a repository for content.
31
- Christina Rogoza
- How is culture mediated in the design and delivery of online learning?
- Online classroom management systems take a cookie cutter approach to design.
They assume a homogenous audience that can relate to a standard architecture and visual cues. However, online learners represent diverse cultural backgrounds with different epistemological roots. Should and can course management systems be flexibly designed to accommodate cultural diversity?32
- Christina Rogoza
- Can the online learners be oriented to a disposition that opens up their personal learning space?
- With an increasing emphasis on the use of constructivist pedagogy comes an increasing focus on how emotions and intentions impact on how learners feel about learning and how they may want or intend to learn differently. Does the online learner come to the virtual space with different affective (emotions, feelings) and conative (desires, intentions) attributes than the traditional classroom learner? How does the presence of these intentions and emotions open up the personal learning space? Can the learner be oriented to these attributes?
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From left to right: Diana Stirling, Michael Beaudoin, Christina Rogoza, John Bransford, Deb LaPointe, Mike Spector and Jeroen van Merriënboer during the six-hour workshop session at the AECT Convention in Orlando, Florida (October 21, 2005) Reflective statements by participanting members
Following the formulation of the above set of questions, participants in the dialogue were asked to prepare concise reflective statements/papers concerning the questions they had earlier raised, using as much as possible the questions formulated by their colleagues as a source of further inspiration. The resulting set of reflective statements/papers is presented below. The collection of these papers formed the basis for the deliberations during the Orlando workshop, which in turn inspired the panel session. The papers, like the questions above, are presented here in the order in which they were submitted.
- Reflections on Three Questions I am Trying to Answer by Deb LaPointe
- Reflections on My Questions for the AECT 2005 Presidential Panel by J. Michael Spector
- Learners in a Changing Learning Landscape: New Roles and Expectations - One Learner's Reflections by Diana Stirling
- Reflections on Learning and Learners by Jan Visser
- Epistemic Metacognition - A Necessary Competency for the Online Learner by Christina Rogoza
- Learners in a Changing Learning Landscape: Reflections from an Instructional Design Perspective by Jeroen J. G. van Merriënboer
- Reflections on Seeking the 'Invisible' Online Learner by Michael F. Beaudoin
- Five Thoughts on Online Learning and Preparation for the Twenty First Century by John Bransford
- Reflections on the Online Learner Competencies by Ileana de la Teja
Back to menu of Reflective Statements by Participating Members
Click here to download a PDF version of this paper Reflections on Three Questions I am Trying to Answer Deb LaPointe University of New Mexico Received: October 3, 2005
The Background Giving Rise to My Questions
The questions I posed - (a) Can assumptions about self, authority, and knowledge develop so that online learners can come to see and know themselves as knowledge constructors; (b) Are we ready to facilitate learning for gamers and learners from diverse cultures and backgrounds; (c) Are we preparing learners for creative global collaboration - grow out of a sincere concern to address one question frequently posed about learning at a distance: Can distance education really provide a quality learning experience? The question bothers me for many reasons but mainly because I fear it possibly reflects a deeply ingrained societal belief that learning can only occur when the teacher and students are gathered together. Holding that belief suggests that any learning occurring outside of that configuration is, by definition, an inferior learning situation. Besides slighting the field of distance learning, its designers, and instructors, this attitude carries with it derision for the learners who take advantage of the ability to learn at a distance and the quality of the education they receive and can apply.
Abiding by the belief-be it pervasive or not-that distance education is not as good as face-to-face learning places many learners at a disadvantage, eliminates learning opportunities for others, and robs our world of the contributions made by those whose only chance to learn comes at a distance. The most viable method to terminate that belief of distance education as an inferior way to learn is to continue to improve the quality of the learning experience at a distance. For those reasons, I ask how do we make distance education better correspond with the way people learn; how do we make distance education a quality experience. The answers, in part, require that distance education design moves beyond single-sensory, autonomous learning through reading text-based lecture notes and taking online quizzes. I am searching ways to design learning at a distance that feels compatible with the way we really learn in a multisensory world, moving away from the computer for some of the learning activities, sometimes learning together, sometimes learning alone.
Trying to Educate Myself out of My Experience
To find answers to my search, I'm trying to educate myself out of my experiences-the way I have been taught as well as the way I have been taught to teach, usually using two senses-hearing and seeing. I'm seeking ways to facilitate multi-sensory learning, experiential learning that can lead to transformational learning at a distance. I'm trying to match media, technologies, interaction, and learning activities with the attributes of today's learners entering universities and to facilitate Kolb's (1984) experiential learning cycle at a distance. And for now, I'm seeking these answers without a budget for developing virtual environments or computer games.
Why seek multi-sensory experiences at a distance? The mind ultimately is not and of itself real; it is made of up of different experiences stimulated by different phenomena (The Dalai Lama, 2001). Our learning experiences, our relationships, our quality of life, and our identity depend, in part, on both what we do, whom we gather with, and how we experience what we do. Our actions and our perceptions are linked through real-world objects and experiences that afford a range of certain possibilities. Learning is experiencing some of the potential possibilities in the world in new ways, situating the meaning of words, images, symbols, and artifacts, forming new associations and patterns of thought, and forming new affiliations with other people (Gee, 2003). Since our mind is a parallel ensemble of physiological operations linking the muscular, endocrine, immune, and nervous systems, it performs several activities at once, engaging our whole being with movement, feelings, and perceptions (Bownds, 1999). This ensemble informs our actions; our actions reciprocally change the environment for others. These ongoing environmental changes affect our actions in a pattern of learning with characteristics common of dynamic systems (Yan & Fisher, 2002). Thinking is the activity of deciding what movement to make next in a given environment with a group of people and tools. Consequently, thoughts separate from mind, body, and experience have no relevance to learners.
However, doing is not the end all and be all. Doing could merely be an automatic reaction to a stimulus perceived as pain or pleasure. The doing that higher education seeks to stimulate is an embodied experience in harmony with what the learner feels, wishes, and thinks, accompanied by the learner's search for meaning of the experience. When learners reach that harmony, Csikszentmihalyi (1990) would say there is flow. When the learner realizes that the meaning he or she takes away from a setting is but one of many possibilities and cares about the effect of his or her doing on others residing on the opposite side of the world, there is significant learning (Fink, 2003), the beginning of transformational learning (Mezirow, 2000).
Today I'm seeking how to facilitate flow and significant, engaged, transformational learning at a distance. It is suggested that flow and engaged learning do not happen at the will of the instructor or designer or even the learner. Flow and engaged learning happen when learning activities provide a balance between high challenge and high skills and allow the learner to focus on clear goals and receive immediate feedback (Fink, 2003). Flow and engaged learning happen when learners commit themselves fully to learning in terms of time, effort, and active participation (Gee, 2003). They happen when learners are willing to see themselves as the kind of culturally sensitive person who can learn, use, and value the learning experience offered, integrating insights gained from multicultural experiences.
The literature suggests that yesterday's generations of learners dutifully participated in learning activities with little if any questioning why. Today's generations of learners, who frequently grew up playing video and computer games, enter our institutions of higher education bringing a different identity and thought process. The video and computer games they have played while growing up and continue to play today have changed their identity. That identity and its attributes may be the source of additional ideas on how to design engaging distance education environments. This new generation comes to the university as active problem solvers who consult friends and classmates, seek resources and information, try out solutions, persist in trying to solve a problem even after making mistakes, and do not consider mistakes as errors but as opportunities for reflection and further learning (Gee, 2003; Beck & Wade, 2004). They see themselves as people who learn to experience the world in new ways and gain the potential to join and collaborate with a new affinity group, and develop resources for future learning and problem solving (Gee, 2003). They learn by trial and error; they operate with less structure.
Learning, therefore, does not just affect what a learner knows; it can transform how the learner understands the nature of knowing. While past generations of learners may have been, in Belenky, Clinchy, Goldberger, and Tarule's (1986) terms, received or subjective knowers, today's learners are more likely to be procedural knowers and independent, critical, creative thinkers who do not just progress sequentially toward competence. Our learners who do come to us as received or subjective knowers need to move toward seeing themselves as independent thinkers and knowers. All learners progress along a complex web of connections, varying with their experiences, culture, range of variation in level, and kind of pathway shown and followed (Yan & Fischer, 2002) as well as their identity as a learner.
To facilitate engaged learners in a balance of high competence and high skill, learners need to not only learn about the domain but also about themselves and their current and potential capacities. They must learn how to engage in new action-intellectual, social or physical-and in new ways of thinking-critical, creative, or practical (Fink, 2003). They must learn how to self-assess and monitor, so they can continue the learning, enable the flow, and collaborate with others globally. The distance education environment then needs to provide the opportunity for learners to repeatedly meet learners from other cultures, practice, try out, take risks in a place where real-world consequences are lowered, and reflect. Learners cannot learn deeply by being told things outside the context of embodied experiences (Gee, 2003).
Learning builds on previous learning experiences and knowledge; each learner's experience will be different as each learner is working from a different set of motivations, attitudes, beliefs, and thoughts based on previous experiences. Therefore, the distance education instructor is not teaching a class; she is teaching individual students (Bain, 2004). The students are not following a uniform learning path headed sequentially toward competence. Learning is not linear but filled with stops and starts, reversals and breakthroughs, success and positive emotions, failures, negative emotions, varying degrees of scaffolding required, and uncontrolled differences in social interaction and task requirements (Yan & Fischer, 2002). Each student takes a different pathway from novice to expert, from received knower to creative, constructed knower. Each pathway includes differing number of steps, levels of complexity, sequence of performances, degree and type of social interaction, and time to complete the task. Each student manifests his or her own unique unfolding course of activity, and through reflective abstraction on those experiences; each learner makes judgments about what has happened. New understanding is constructed from the integration of the new with prior, existing knowledge. Such application and generalization are difficult to attain without the time to experience and process the experience (Gee, 2003). Therefore, we need to fully immerse the learners in experiences while trying to eliminate their fear of making a poor grade while generating a hypothesis, testing out a new idea, and maintaining a highly challenging environment. Learners need to actively process-design an experience, consolidate, internalize, and test.
While I have been pondering these questions, I have been seeking answers through the literature and using the possibilities I find in the literature to design my distance education courses. I have been using Kolb's (1984) experiential learning cycle. Kolb's learning cycle is based as its name suggests on the learner's experiences. Briefly summarized, Kolb's learning cycle can be described as follows. The learner has a concrete experience of some type. That experience becomes integrated with previous experience through learner reflection. The learner generates a new abstract idea or hypothesis after his or her previous experience is reorganized to accommodate or assimilate the new experience; the learner then devises a plan for testing the new idea. The new idea is tested through yet another concrete experience.
As a distance education designer and instructor, I have been trying to solve the problem of making distance education a quality learning experience. I have been trying to match distance education media, technology, and learning activity to stimulate each phase of Kolb's (1984) learning cycle as suggested by Zull (2002). I have been trying to determine when the learners need to come together to stimulate learning and when they need to work independently. I have initially assigned synchronous voice discussions as one way of testing out new ideas and asynchronous text-based private journals for the reflection/integration stage . . . based on how I reflect and integrate through thinking and writing alone. After first implementing this design, I asked for feedback. The first comment I received from a learner was I reflect and integrate aloud when participating in class discussions and feel stifled having to reflect alone through a private journal. Now I am back to the drawing board . . . after testing out my new hypothesis and getting feedback. My recent experience, however, renews my interest in using problems and Kolb's experiential learning cycle to stimulate significant, engaged, caring learning through experience.
Conclusion
I hope distance education can overcome the stigma that some people still hold. I hope that we can reduce the uncertainty about learning at a distance that society, perspective students and parents, and employers may hold. I hope that we will soon hear that many view the distance education environment as a place where significant, engaged, transformational learning occurs, where personal connections with other learners across the globe are made, and those experiences with others develop caring, culturally sensitive global learners. I hope those experiences are the start of learners' identities as people who are highly motivated to work creatively and collaboratively at a global level.Bibliography
Bain, K. (2004). What the Best College Teachers Do. Cambridge, MA: Harvard University Press.
Beck, J. C. & Wade, M. (2004). Got Game: How the Gamer Generation is Reshaping Business Forever. Boston, MA: Harvard Business School Press.
Belenky, M. F., Clinchy, B. M, Goldberger, N. R., & Tarule, J. M. (1986). Women's Ways of Knowing: The Development of Self, Voice, and Mind. United States of America: Basic Books.
Bownds, M. D. (1999). The Biology of the Minds: Origins and Structures of Mind, Brain, and Consciousness. Bethesda, MD: Fitzgerald Science Press.
Csikszentmihalyi, M. (1990). Flow: The Psychology of Optimal Experience. New York, NY: Harper-Collins.
Fink, L. D. (2003). Creating Significant Learning Experiences. San Francisco, CA: Jossey-Bass.
Gee, J. P. (2003). What Video Games Have to Teach Us About Learning and Literacy. New York, NY: Palgrave Macmillan.
Kolb, D. A. (1984). Experiential Learning: Experience as the Source of Learning and Development. Englewood Cliffs, NJ: Prentice Hall.
Mezirow, J. (2000). Learning as Transformation: Critical Perspectives on a Theory in Progress. San Francisco, CA: Jossey-Bass.
The Dalai Lama (2001). An Open Heart: Practicing Compassion in Everyday Life. Boston, MA: Little, Brown, and Company.
Yan, Z. & Fischer, K. (2002). Always under construction: dynamic variations in adult cognitive microdevelopment. Human Development, 45, 141-160.
Zull, J. E. (2002). The Art of Changing the Brain. Sterling, VA: Stylus Publishing, LLC.
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Click here to download a PDF version of this paper Reflections on My Questions for the AECT 2005 Presidential Panel J. Michael Spector Florida State University Received: October 5, 2005
My three questions were about online courses: (1) What makes a good online course good? (2) Do those things differ from what makes good face-to-face courses good? and, (3) Do online courses develop "personalities" that might influence the selection and use of effective strategies and activities? Those questions came to mind partly as a result of my work for the International Board of Standards for Training, Performance, and Instruction (ibstpi) in the last nine years concerned with competencies for instructional designers, especially those designing technology intensive learning environments, and more recently competencies for online instructors and learners. These questions also arose in conjunction with online master's programs in instructional design and technology at Syracuse University and at Florida State University.
The chance to work with ibstpi colleagues in identifying relevant knowledge, skills, attitudes and values that pertain to online learning and instruction was enriching. We examined research, talked with many experienced practitioners, conducted interviews and surveys, and shared our own experiences. I worked with a doctoral student who conducted a qualitative investigation of the practices, perceptions, and approaches of highly experienced online teachers. We investigated; we discussed; we published papers and books - that on which academics thrive.
My experience with regard to the university programs was quite different. In both cases the faculty involved with developing and implementing these programs were enthusiastic and very knowledgeable. However, there was noticeable resistance from those not involved with online learning and instruction - especially in departments that did not make use of online learning in any of its many forms. Skepticism is fine; entrenched and dogmatic resistance is downright discouraging, especially from highly educated colleagues and administrators.
In any case, that context caused me to focus on those three questions. There is a thread running through my questions that suggests that online courses may have many significant things in common with face-to-face courses. As researchers, we have tended to focus more on the differences. That thread of similarity perhaps developed as a practical way to respond to those who regard online teaching as an alien ritual performed by people wearing masks. There is a complementary thread that pertains to quality. Like many others, I would like to do what I do well - at least every now and again. Satisfying that occasional desire for quality requires understanding what is likely to contribute to quality - not only from my perspective but from the perspective of students and those who may employ or work with my students afterwards.
The latter question is really a question of conscience. Stated simply, it comes to this: What good will come from what I am now doing and likely to do tomorrow? After tripping over this question while wondering about in academic darkness, I have come to this conclusion: I do not know. Not only do I not know what good will come from what I am doing, I do not know in general what will result from what I am doing. Ouch. The truth bites.
I do have an underlying belief, however, that I am willing to share. In Plato's Protagoras, Socrates and Protagoras are discussing virtue. Socrates proposes and apparently convinces Protagoras that if one knows what the right thing to do is in a particular situation, then one is compelled to do it; failure to do what is right implies ignorance. The paradox is interesting in its own right, but my concern here is somewhat different. For Socrates, the indication of understanding virtue was based entirely on action or performance. Socrates perhaps introduced the first performance-based criterion for understanding. There is also an implication that there may be a difference between what one says and what one does. Saying the right thing, at least in the cases Socrates considered (most of which involved values and virtue), is not a sufficient indication of understanding; one must also do what is right. In the words of my philosopher professor, O. K. Bouwsma: "Surely your life will show what you think of yourself."
That trip down memory lane may raise all sorts of other issues, such as the nature of values or the value of nature. I only wanted to suggest the general principle that performance is a reliable indication of knowledge in complex problem-solving domains. In order to determine how good any intentional learning situation is, online or otherwise, one might examine performance on representative problems in that domain. Performance is not the only indicator of learning. Learning is a process that occurs over time. Evidence suggests that sustained periods of focused and reflective practice result in improved performance. This would imply that another indication that learning is occurring might be commitment or motivation to continue. While the first measure might be characterized as the hitting-the-target measure, the latter measure might be characterized as the stickiness (stick-to-it) measure. Learning is a sticky business. And academics love to make a mess - this one at least.
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Click here to download a PDF version of this paper Learners in a Changing Learning Landscape: New Roles and Expectations - One Learner's Reflections
Diana StirlingReceived: October 5, 2005
Introduction
I'd like to start my reflections by considering a question posed by our facilitator, Dr. Jan Visser: Is the online learner a distinct subspecies among the wider species of learners in general?
Perhaps the online learning environment brings out different aspects of a learner than in-person classroom environments do. There is evidence from psychology that people behave differently in different situations based on the roles and/or expectations assigned to them. Might this apply to online learners as well? If so, then learner expectations may be important to declare explicitly in the online environment. This leads to further questions about expectations in in-person learning environments and how those get communicated as compared with expectations in online learning environments.
This, in turn, brings to mind some ideas presented in Edward T. Hall's book Beyond Culture in which he discusses some differences between what he calls high-context and low-context communications (1976, p.91-93). Here's how Hall explains these differences.
A high-context (HC) communication or message is one in which most of the information is either in the physical context or internalized in the person, while very little is in the coded, explicit, transmitted part of the message. A low-context (LC) communication is just the opposite; i.e., the mass of the information is vested in the explicit code. (p.91)
It seems worth examining what might be happening in online learning environments in terms of these ideas of context. If messages are not explicit, might the learners look for or respond to implicit messages conveyed by the software design and its use by the instructor? If so, what might be being communicated via these interactions?
My questions for the workshop are centered on these very issues. They are:
- How does the design of the online software environment communicate expectations to learners? What gets communicated?
- How does instructor use of online learning tools (e.g. the software environment and its contents) communicate expectations to learners? What gets communicated?
- What do learners themselves expect in online environments? What role can/do those expectations play in the overall online learning experience?
I'd like to address these questions in turn, always keeping in mind Hall's framework for understanding communications in terms of context.
Software As Context
Basic software design decisions may have a profound effect on the online learning environment, and thus, on the online learning experience. The flexibility of the environment in terms of learner input and collaboration - not just in discussion areas, but also with regard to the larger parameters of how the virtual space is organized - communicates underlying expectations of learner roles. Is it worthwhile to articulate these expectations prior to designing the software? Are instructors, students, curriculum designers, and software engineers all involved in the process of virtual environmental design? Are the issues of learner expectations in these environments being considered with respect to design features? And finally, is there an examination of the underlying philosophies and educational approaches that are implicitly embodied in the design of virtual learning environments?
My experience in online learning is limited to graduate studies. The program in which I am currently enrolled uses the D2L learning environment. This environment (at least as I've experienced it) includes the following areas or sections for each course: Course Home (with an area for posting news, links to Events - which are typically assignments, Personal Preferences, Personal Homepage, Personal Profile, Personal Schedule and Bookmarks), Chat, Checklist, Classlist, Content, Discussions, Dropbox, FAQ, Glossary, Grades, Journal, Quizzes, and Survey. Not all of these features appear for every class, the choice being apparently made by the instructor. In addition, each student has an overall Home section in which all of the online courses in which she is enrolled are listed, a central Email location to which all D2L email messages are sent, and a Locker, as well as a link to a Help page.
The student has input to Personal Preferences, which determine the characteristics of the display, and the Personal Profile, which is a form that the student may elect to complete in order to provide other students with information about herself. The student may also elect to upload files to the Locker section and may choose to keep an online Journal. The Schedule automatically enters due dates if they have been added by the instructor for a particular class, but does not consolidate the due dates for all the classes in which a student is currently enrolled. This can be done manually by the student, however.
The main point I'd like to make here is that all the rest of the sections, i.e., those that concern the substance of the course: Content, Discussion areas, Checklists, and etc. are entirely controlled by the instructor. Only the instructor can post discussion topics, establish permanent chat groups, set up surveys, make entries into a glossary or FAQ section, and so on. The instructor is always firmly and unequivocally in control of the community learning space.
What does such a context convey to the learners in terms of expectations? That depends, in part, on how the instructor uses the environment. Which leads to the next set of questions.
Instructor Use of the Online Environment
How does instructor use of online learning tools (e.g. the software environment and its contents) communicate expectations to learners? What gets communicated?
Taking into consideration that only instructors can set up discussion areas, some go one step further and set limitations on how many or how few contributions must be posted per student. One instructor of a class in which I'm currently enrolled restricts posts to one per week per student. She posts a question and each student must post one answer in response. These responses are then graded by her. Each week a new question is posted by her. Such a situation makes conversation among students in the discussion area impossible. Every post is specifically directed toward the instructor.
In another class, the instructor does not limit the number of posts per student, nor does he require a particular minimum. He posts a question based on the lecture or reading and the students are meant to post responses. In some cases, I have wanted to discuss a different point of the lecture or readings in addition to the one that is posted, so have written asking him to open a general discussion area for the readings/lecture of that week. He has responded saying that he didn't want to do that because he didn't want the discussion to become "confusing."
What kinds of messages are being conveyed by these uses of the software environment? Rather than making an attempt to broaden the parameters imposed by the software, these instructors limit them further. In this way, student interactions with one another are restricted. It is difficult to create a sense of a learning community within such restrictions. In the first instance, the social aspects of learning are all but ignored. In the second instance, while social learning interactions are enabled, construction of learning by individuals and groups is unnecessarily limited.
In combination, the software design and its use by instructors convey implicit messages to learners about their roles in the virtual environment. It is worth examining these in light of assumptions about: the capabilities of graduate students, what kinds of learning experiences are desirable in terms of preparation for further study and professional work, and the underlying purposes and processes of learning in general. An examination of the explicit messages being conveyed merits consideration as well.
Learners' Expectations
It is hard to generalize about what expectations learners bring to the online learning environment. As Deb LaPointe describes in her contribution to these proceedings, every learner brings a complex combination of "motivations, attitudes, beliefs, and thoughts based on previous experiences" (10) to the online environment. I would add that these components are in a constant state of flux. Even the online learning experience itself contributes to learners' internal revisions. These various components contribute to the expectations of the learners at the outset and as the online learning experience progresses.
Can these expectations be made explicit? Should they be? If so, how?
Sometimes one's expectations aren't consciously known even to oneself until they are contradicted. Anyone who has traveled or lived in a culture much different than the one in which she typically operates has experienced the clash and confusion caused by expectations that prove to be problematic in new or unfamiliar circumstances. Even in these situations, it can be hard to identify and articulate precisely where the problem lies. Could this be analogous to the situation encountered by learners (and possibly teachers) in online environments? If so, and if making expectations explicit is considered important, then how to facilitate the process of identifying and expressing them online also bears consideration.
Whether or not learner expectations are important may depend on the goals of the online program. If the goal is to provide step-by-step instruction for a specific task, or to provide data for memorization so that the learner can pass a multiple-choice exam, then the issue of learner expectations may be insignificant. If the goals of the program are more far-reaching and include providing qualitative as well as quantitative learning environments and experiences, then the issue of learner expectations becomes quite significant.
Online Learning Environments: High-context or Low-context?
I'd like to clarify that Hall's concept of high- and low-context communications is expressed as a continuum rather than as a dichotomy (p. 91). He explains his idea in terms of cultures, but for this discussion I'd like to apply the concept to situations within cultures and then to online learning environments.
Imagine that you are with a group of your longtime friends and you are relaxing together, maybe at a party. And further, imagine that you have brought along a new friend who is unknown to the group. Typically there will be lots of phrases and innuendos in the conversation that will be undecipherable to the newcomer. The group of friends together engages in high-context communications, the context having been built up over time by mutual experience and understanding with which the newcomer is unfamiliar. In order to be included, you will have to explicitly explain to the newcomer the details that are encoded in the communications between your longtime friends.
I'd like to suggest that many online learning environments are necessarily low-context, particularly those that are entirely text-based, and that some of the problems encountered in these environments have to do with a lack of explicit communication. The participants in online classes may live in different parts of the world and be from different cultural backgrounds. They may never have an opportunity to meet in person. Further complications can arise when teachers and learners come from cultures with different context densities. These factors all contribute to the need for communication to be made explicit. In the absence of explicit communication, individuals in online environments attempt to interpret communications in terms of their own previous experiences, which may or may not lead to misunderstandings. Naturally, these kinds of interpretations occur in all kinds of environments, including in-person classes, but in computer mediated learning situations, they may be all the student has to use as a guide. Lacking the visual and kinesthetic cues that are present in in-person learning situations can also contribute to the potential for misunderstanding. The lag time between recognizing and correcting misunderstandings in online environments seems to be longer than in in-person situations as well, due to limitations in the communication capabilities inherent in much of the software. If video conferencing is a part of the online environment, the potential for this kind of misunderstanding and the lag time needed to clarify messages might be reduced.
It seems possible that if a group of learners were to interact in an online learning environment consistently over time, the potential for moving the context toward greater density would exist. That increase in context density might result from the cumulative communications and shared experiences of the participants.
Virtual Environmental Design for Learning Communities
My experience with the D2L learning environment is that it is not conducive to student-centered or constructivist approaches. Exclusive instructor control is inherent in its design. It essentially supports the traditional lecture approach: the instructor talks and students listen, contributing only when they have permission from the instructor to do so. It would be awkward and cumbersome to use such an environment as the context for the co-creation of a learning community by its members.
But D2L and the other software products in the same category are not the only options. I have spent quite a bit of time considering questions like the one John Bransford proposed for this meeting, i.e., "How can we build environments that appeal to people who are more inquiry and action oriented than "tell me what I need to know" oriented?" I have also been influenced by questions Jan Visser has posed in our conversations about learning communities. From these conversations I've been inspired to wonder how an environment can facilitate the emergence of supportive, interactive, inclusive communities of learning.
If one were to start with the assumption that such communities are desirable and such environments ought to be created, what features would these environments have? There are so many possibilities that might work. Ideally, the environment would be designed by the learning community itself. However, this could be a kind of chicken-and-egg problem because it might be necessary to create the virtual space in order for the learning community to coalesce. So, for the sake of this discussion, imagine the task of designing such an online learning environment has been given to us.
Here are some of the features I would suggest:
Flexibility - the environment should not only have the capacity for a variety of features, such as the addition of hyperlinks, audio and video clips, Web conferencing, games, etc., but the overall organization of the environment should lend itself to change as the community's needs evolve. In addition, the environment ought to support flexibility in the roles participants play.
Accessibility - naturally, the environment needs to be accessible to the community it serves
Distributed Control - every participant ought to have the ability to contribute to and change the environment as s/he deems appropriate; thereby, all participants can share in the responsibility for the success (by whatever measures are valued by the participants) of the community (Wikipedia is an example of an environment with this feature.)
Navigability - the environment ought to be easy to navigate, and support searching and finding
Reliability -the environment ought to be technically reliable
There are innovators working on questions similar to these. One example is Chide Groenouwe's group in The Netherlands. Their project, Network Universalis (http://www.network-universalis.org), provides an environment in which the roles of teacher and learner are interchangeable and contributions are made and interconnected in ways determined by the participants as the process unfolds.
Closing Thoughts
In an environment such as the one I've described in the previous section, expectations of learners would surely be different than the expectations supported by environments like D2L. In framing our questions about learner expectations, which environment(s) should we consider? This brings me back to Jan Visser's question at the beginning of this paper, about whether the online learner should be considered a subspecies of the broader category of learners in general. Maybe instead of trying to distinguish types of learners, it would be more productive to examine learning environments and the implicit and explicit expectations they can reasonably support.
Resources
Bransford, J. (2005). Questions formulated by participating members. Retrieved 10/4/2005 from http://www.learndev.org/ibstpi-AECT2005.html
Groenouwe, C. Network Universalis (http://www.network-universalis.org). Contact: chide@few.vu.nl , +315987449, Free University Amsterdam, Room R-261, De Boelelaan 1081- 1087, 1081 HV Amsterdam
Hall, Edward T. (1976). Beyond culture. NY: Doubleday.
LaPointe, D. (2005). Reflections on three questions I am trying to answer. Retrieved 10/4/2005 from http://www.learndev.org/ibstpi-AECT2005.html#anchor1673958
Visser, J. (2005). Questions formulated by participating members. Retrieved 10/4/2005 from http://www.learndev.org/ibstpi-AECT2005.html
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Click here to download a PDF version of this paper Reflections on Learning and Learners Jan Visser Learning Development Institute Received: October 5, 2005
I Have a Bias
One can't help being influenced by one's own experiences when thinking about what it means to be a learner, what learning entails and how it impacts people. So many things we learn throughout life and in so many ways do we profoundly change, thanks to our ability to learn, as we grow older. The diversity of who we are and the different circumstances in which we find ourselves can't but produce a rich variety of ways in which we attribute meaning to the experience of learning.
I spent a significant portion of my younger years becoming a physicist, going through formal university training; learnt making documentary films entirely on my own through extensive reading and experimenting with film equipment; became effectively conversant with the Spanish language using a self-instructional book with accompanying audio recordings; failed on various occasions when I tried to do the same for Arabic but finally succeeded when the opportunity arose to take face-to-face classes; learnt to play the piano since the age of eight and am still learning, either by taking the occasional lesson or by trying things out for myself, carefully listening to the performances by others; familiarized myself in my late forties and fifties with the instructional design field, again using the formal setting of a university but this time only after serious negotiation about how I would use that environment; and learnt to construct complicated musical instruments, having acquired basic woodworking skills as a child while watching my father using his hands in applying those skills--as well as other skills that I still had to learn--following detailed written guidance. Besides the above more obvious instances of learning, I learnt numerous other things, such as overcoming shyness, accepting tragic and irreversible loss, and interacting gently with most of those I meet, none of which were ever taught to me in any formal way or setting. I had to find out for myself, interacting with those whose advice I chose to accept and whose model I wanted to follow. Learning, in each person's life, is extremely varied and it often remains a mystery what suddenly seems to turn the switch between being an apprentice and the master of one's abilities.
While I learnt many component skills, such as solving second-order partial differential equations; planing a piece of wood; editing a sequence of film shots; or presenting an argument in written form, those are not the things I feel added real value to my life. Without the more comprehensive perspectives of becoming a theoretical physicist, able to contribute to my field of interest; building musical instruments that I or other people would want to play; producing a documentary movie on an issue I felt passionate about; or being a contributing intellectual, none of the above skills, however competent I might have become in performing them, would have meant much to me.
Thus, my perspective on learning is one that is in the first place determined by awareness of the various comprehensive roles we wish to play in life. We want to be a good parent, a skillful carpenter, an effective teacher, a creative physicist, or a performing pianist who thinks with his own head rather than imitating someone else's performance.
A Matter of Definition
In answering a number of the questions posed in this dialogue, I am turned in the first place to those I raised myself (Questions 1 to 3). I proposed the third of these questions as one that should be dealt with before any other one. It asks: "What does learning actually mean?" and suggests that a response to it has something to do with "our view of what it means to be human" (J. Visser, in this dialogue).
I usually express my view of what it means to be human in materialistic terms. My down-to-earth view of members of the human species is that they are nothing more but also nothing less than pieces of organized matter--just the same as rocks, plants, and other animals. What makes them special and somehow unique is the fact that, in the course of evolution, humans became endowed with the faculty of consciousness, the ability to reflect on their actions, to hold things in mind and contemplate them, carrying out thought experiments, and to foresee, to an extent, the consequences of what they intend to do. What exactly consciousness is; to what extent some form of it might be present in other species or be an exclusive feature of humans; what allowed it to emerge; and what are the neuronal correlates of consciousness are questions in which only recently some tentative insights have started to develop (e.g., Edelman and Tononi, 2000; Carter, 2002; Greenfield, 2002; Edelman, 2004; Koch, 2004; Koch 2005; Steinberg, 2005).
Consciousness allows us to experience joy and sorrow as we transit through life. It is the cause of the eternal amazement with which we stand, generation after generation, in awe of who we are, where we come from, what we are here for, and where we are going. It is at the origin of our sense of belonging, of being part of a larger whole, an experience to which we give expression in religious beliefs, mythologies, evolving world views based on the methodical and disciplined pursuit of scientific insight, and great works of art.
Within the above perspective, being human means having the unique faculty of participating consciously--for a brief moment--in the evolution of the universe. This is both an outrageous claim and a call to humility.
If one accepts the above vision of being human, then learning must be conceived of in a similarly broad perspective of purposeful interaction with an environment to whose constant change we must adapt while being ourselves the conscious participants in creating it. 'Constructive interaction with change' thus ought to feature prominently in a definition of human learning at this level, expressing what ultimately learning is all about. Besides, it should be recognized that not only individual human beings partake in such constructive conscious interaction with change, but that the same behavior equally applies to larger social entities at a variety of levels of complex organization. Moreover, learning as conceived in this perspective is intimately interwoven with being alive. It is therefore not something one engages in every now and then, but rather a lifelong disposition. Finally, the disposition referred to in the last sentence is characterized by openness towards dialogue. Hence, I define human learning as "the disposition of human beings, and of the social entities to which they pertain, to engage in continuous dialogue with the human, social, biological and physical environment, so as to generate intelligent behavior to interact constructively with change" (J. Visser, 2001). When I first proposed this definition, I called it an 'undefinition,' referring to its intended purpose to remove the boundaries from around the current, too narrowly conceived, definitions of learning.
Four Levels of Learning
The above definition of learning applies at the most comprehensive level of being human, the level at which we are most distinctively different from anything else that learns, such as non-human animals or machines. Nonetheless, it should be recognized that human adaptive behavior, and thus learning, occurs at least at the following four levels of organizational complexity, some of which we share with other organisms (J. Visser, 2002, n.p.):
- Level 1: Interaction with threats and opportunities in the environment through genetically transmitted preprogrammed responses, e.g. fight and flight responses.
Level 2: Acquisition of essential environment-specific abilities, such as mastery of the mother tongue, driven by an inherited predisposition to do so.
Level 3: Deliberate acquisition of specific skills, knowledge, habits and propensities, motivated by individual choices or societal expectations, usually by exposing oneself to a purposely designed instructional--or self-instructional--process.
Level 4: The development and maintenance of a lifelong disposition to dialogue with one's environment for the purpose of constructively interacting with change in that environment.It can be argued that the above four levels of learning-related adaptive behavior in humans "represent a progression of increasingly higher levels of consciousness about one's role in life and in the world" and that "the four levels are not entirely distinct from each other" (n.p.). In fact, they may interact.
Not everyone is happy with a comprehensive definition like the one referred to above because it is difficult to use in the operational context of intentionally designed instruction. Besides, it may be seen to stress the obvious (see for a brief polemic on this issue the exchange between Chadwick, 2002, and J. Visser & Y. L. Visser, 2003). Most common definitions of human learning contemplate adaptive behavior at Level 3. There is nothing wrong, at least not in principle, with defining learning more restrictively--as is often done (see e.g. Jonassen's [2002] definition referred to in connection with Question 23 in this dialogue)--than my own comprehensive definition. It would be wrong, though, to do so without having in mind that one is dealing with only a segment of what it means to be learning. However important that segment may be at a practical level of intentional intervention in changing human performance capability to serve accepted societal goals--these days usually related to the interests of the prevailing economic model--by closing one's eyes to human functioning at a higher level of consciousness one is at risk of developing human beings who increasingly lose the capacity to intervene in ever more complex situations at a time when the major problems the world faces are exactly situated at such a higher level of complexity.
Thus, in view of the above rationale, I should like to argue that, at whatever level we interact with the development of human learning in our fellow citizens, we should always do so within the perspective of the highest level of complexity within which we expect people to be able to operate. Against the backdrop of that argument it is sad to observe how increasingly formal education, up to the highest level, is being dealt with as if it were a mere commodity (see for arguments in favor of this position Daniel, 2002, and Daniel, 2003, and for opposing arguments Jain et al., 2003).
Is There Such a Thing as an Online Learner?
I raised the question (Question 1), "Is the online learner a distinct subspecies among the wider species of learners in general?" (J. Visser, in this dialogue). The underlying thoughts that accompanied my question, particularly the reference to Dreyfus's (2001) claim that the online environment is incapable of accommodating "emotional, involved, embodied human beings" (p. 48) in ways that allow those who learn to reach proficiency and expertise, triggered off another question (Question 29), "What really is embodied learning, and how does it affect the effectiveness of instructional modalities?" (Y. L. Visser, in this dialogue). Stirling (in this dialogue) draws attention in Questions 4, 5 and 6 to the expectations created in learners due to their participation in online learning environments whose features, and ways in which those features are being used, affect the learners. In Question 8, Spector (in this dialogue) also refers to learner expectations, suggesting that "many expect more in terms of improved learning from an online course than a face-to-face course." I doubt whether this is indeed the case, but agree with both Stirling and Spector that it is reasonable to assume that the environment in which one learns creates expectations--perhaps not only in the learners, but also in those who facilitate the learning--that are determined, at least in part, by the characteristics of that environment. Merriënboer in this dialogue (Question 10) suggests that the entire concept 'online' may just be too broad to be useful to generate specific research questions. This suggestion, on the one hand, underlines that the environment is a likely factor (or set of factors) of influence but, on the other hand, it also points to the need to become more specific in describing the various defining characteristics of learning environments. I would argue, in that case, that such a differentiated approach in referring to the learning environment is similarly relevant in the case of online, face-to-face and hybrid learning settings.
Nonetheless, the online learning environment has its own specificities. For instance, it is able to facilitate kinds of learning, such as through global collabora